We recommend getting quotes from sites such as Motorway.co.uk, BigWantsYourCar.com or Webuyanycar.com so you know your car’s real value. If you decide to part-exchange with a dealer, only bring it up after the new-car price has been agreed. This prevents the dealer from inflating your part-exchange offer by reducing the genuine discount on the new car.
Not currently. Leasing has a minority share of the private new car market and often comes with restrictions. We monitor the market and will include it if we see genuine and consistent value for consumers.
Our deals and savings are primarily based on cash purchases and manufacturer PCP (Personal Contract Purchase) finance offers, as these represent the way most new cars are bought in the UK.
While we don’t specifically focus on Hire Purchase (HP) deals, if we identify a HP offer that provides genuinely better value for a particular car or customer, we’ll always include that information alongside our standard deal insights.
Some manufacturers are currently not included in our Personal Deal Sheet service. At present, we don’t provide coverage for Citroen, Mercedes, MINI, Polestar, Smart, Suzuki, Subaru, Tesla or Volvo and other niche or low-volume marques (such as Ferrari, Lotus, Maserati, Xpeng).
We continuously review manufacturer coverage to ensure we deliver the best possible service for our customers.
They’re based on the best available evidence at the time and are a realistic benchmark you can use with confidence.
No service can honestly guarantee the very lowest price. A dealer could always undercut by £1 to claim a “better” deal.
What we do guarantee is that the terms of our deals are based on solid research and our in-depth understanding of what great deals are really available in the market. Our aim is simple: to save you time, give you confidence when buying a new car, and by setting out the terms of a genuinely great deal, make sure you never overpay for your next new car.
No. We’re not a broker or a lender. All finance examples are illustrative. The supplying dealer will provide official finance quotations on request.
Yes. We only work with authorised UK franchised dealerships, ensuring your car is genuine, covered by full manufacturer warranty, and eligible for all official incentives.
Because our services are research-based and tailored to your specific car choices, refunds aren’t normally available once work has begun. However, we stand by the quality of everything we deliver.
All Insider Car Deals services come with a money-back guarantee — if we don’t deliver what you’ve ordered within the agreed timeframe, you’ll receive a full refund.
For Personal Deal Sheets, our Price Promise means every discount and PCP term we show is realistically achievable through UK franchised dealers. And if you upgrade to our We Do It For You or Bespoke To You service and we can’t secure a deal that matches your sheet, you’ll get your money back in full.
We cover mainland UK (England, Scotland and Wales), but not Northern Ireland
Regularly, to reflect the latest deals and finance offers.
Guides are emailed directly to you immediately upon request.
Top 10 Deals Guides give broad market insight, while a Personal Deal Sheet provides detailed deal information for a specific car.
You can order as many Personal Deal Sheets as you like for cars you are seriously considering buying. Each is researched separately and delivered as an individual PDF report.
Within 3 working days by email, unless stated otherwise.
Deal terms are subject to change at any time and without notice by dealers and/or manufacturers. However, most deal terms are usually valid for 14 days and up to 28 days.
When you buy a Personal Deal Sheet to help with your car purchase planning, it shows what a great deal looks like for your chosen new car at that time.
If you’re not ready to buy straight away, you can request one free update to your Personal Deal Sheet for the same car when you are ready to buy. We’ll refresh the pricing, discounts and finance figures so they reflect current market conditions. Simply email us with your name and Personal Deal Sheet reference and we’ll do the rest.
The free update applies to the same car and specification, so you don’t need to buy a second Deal Sheet just because prices or offers have changed.
14-Day Refund Policy – Personal Deal Sheets
Every Personal Deal Sheet is backed by a 14-day refund policy.
Refunds are available where the Personal Deal Sheet does not provide the pricing benchmarks and information described on this site.
If you believe your Personal Deal Sheet did not meet those expectations, you may request a refund within 14 days of delivery by emailing us and quoting your order reference.
Please briefly explain why the Personal Deal Sheet did not meet the expectations set out on this site. Refund requests are reviewed against the service description provided at the time of purchase.
Refunds are issued to the original payment method. Refunds are not based on the outcome of your negotiation, whether a dealer chooses to beat the benchmark price, or whether the discount achieved differs from the benchmark shown.
Each Personal Deal Sheet purchase is eligible for one refund request per customer.
Refunds are not available once a free pricing update has been requested or provided for that Personal Deal Sheet.
This refund policy applies only to Personal Deal Sheets and does not apply to any other products or services offered by Insider Car Deals
Deal terms are subject to change at any time and without notice by dealers and/or manufacturers. However, most deal terms are usually valid for 14 days and up to 28 days.
Delivery times are set by the manufacturer. Dealers quote the latest information available, but timings can change.
Delivery times are set by the manufacturer. Dealers quote the latest information available, but timings can change.
The timing depends on how quickly you decide which car you’d like after our consultation. Once your choice is confirmed, we’ll typically complete negotiations with a trusted dealer in around seven working days, unless we advise otherwise — ensuring your purchase is handled smoothly and without compromise.
Deal terms are subject to change at any time and without notice by dealers and/or manufacturers. However, most deal terms are usually valid for 14 days and up to 28 days.
